Privacy Policy

Effective Date: November 10, 2025

This Privacy Policy applies to MogiTech Global LTD ("we," "us," or "our") and governs the privacy terms of our website at https://mogitechglobal.com/ and our services.

1. Information We Collect

We collect information to provide and improve our services to you. The types of information we collect include:

A. Personal Identification Information (PII)

• Contact Data: Names, email addresses, phone numbers, and company addresses collected when you use our contact forms, request a consultation, or apply for a job.
• Professional Data: Job title, company name, industry, and project requirements when engaging in business or consulting services.
• Application Data: Resumes, cover letters, and employment history when you submit a job application.

B. Non-Personal Data (Usage Data)

When you access our website, we automatically collect certain information sent by your browser. This includes:

• IP address, browser type, and operating system.
• Pages you visit, time spent on those pages, and referral sources.
• Cookies and similar tracking technologies (see Section 4).

C. Client System Data (Processed via MogiTech Systems)

As a developer of specialized business systems (such as Custom POS, ERP, and Sacco Management platforms), we may have technical access to the data processed by these systems for maintenance, support, and necessary debugging. This data may include:

• Transactional Data: Sales records, inventory levels, and financial transaction logs from POS and ERP systems.
• End-User Data: Limited end-customer PII (e.g., loyalty program details, order history) entered into the systems by our clients.
• Employee Data: Employee IDs, roles, and shift data necessary for system access and management.

Important Note: We process this data strictly on behalf of our clients (as a "data processor"). The client retains full responsibility for the legality of data collection and compliance with end-user privacy rights.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide and maintain our services and fulfill contractual obligations (e.g., delivering software development).
• To perform system diagnostics, maintenance, and technical support for our developed POS, ERP, and other client platforms.
• To respond to inquiries, consultation requests, and customer support needs.
• To process job applications and assess candidate suitability.
• To improve our website and services by analyzing usage trends and visitor behavior.
• To send marketing and promotional communications, provided you have opted in.

3. Data Storage and Security

We are committed to protecting your data. We implement industry-standard security measures, including encryption and access controls, to safeguard your information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Regional Note (Republic of Kenya):

As a company incorporated in the Republic of Kenya, we strive to comply with local data protection laws, including the Data Protection Act, 2019 where applicable to the processing of personal data.

4. Cookies and Tracking Technologies

We use cookies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

5. Disclosure to Third Parties

We do not sell, trade, or otherwise transfer your PII to outside parties except in the following necessary circumstances:

• Service Providers: We may share data with trusted third parties who assist us in operating our website, conducting our business (e.g., hosting, analytics, CRM providers), provided those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your data where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

6. Your Data Protection Rights

Depending on your jurisdiction, you may have the right to access, update, or request deletion of your personal data. To exercise these rights, please contact us using the details below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@mogitechglobal.com
• By visiting this page on our website: https://mogitechglobal.com//contact.php